1. Last Updated: 2081/07/27

Fast-Med is committed to protecting your privacy and ensuring the security of your personal and health-related information. This Privacy Policy describes how we collect, use, disclose, and protect information about you when you use our website, services, or communicate with us. 1. Information We Collect We may collect the following types of information when you visit our website, place an order, or interact with our services: • Personal Health Information: We do not provide any personal Health information or Lab report, radiology report and other health or disease information to any organization or person without your permission. • Personal Information: Includes your name, email address, phone number, shipping address, billing information, and any other details required to process orders or respond to inquiries. • Payment Information: We collect payment details to process transactions. We use secure payment gateways to handle your information. • Technical Information: We may collect information like IP addresses, browser type, device information, and website usage statistics through cookies and similar technologies to enhance our website's functionality and user experience. 2. How We Use Your Information We may use your information for the following purposes: • Order Processing and Fulfillment: To process and ship your orders, verify prescriptions, and communicate with you about your purchase. • Customer Support: To provide you with customer support, including answering your questions and resolving issues. • Improving Services: To personalize your experience, improve our services, and optimize our website’s functionality. • Compliance with Legal Obligations: We may use your information to comply with legal requirements, such as pharmacy regulations and data protection laws. • Marketing and Promotions: If you have opted in, we may use your contact information to send promotional offers, newsletters, or updates about our services. You can unsubscribe at any time. 3. How We Share Your Information We do not sell your personal information to third parties. We may share your information in the following situations: • Service Providers: With trusted third parties who assist us in operating our website, processing payments, and delivering products. These parties are bound by confidentiality agreements. • Legal and Regulatory Compliance: To comply with applicable laws, respond to requests from regulatory authorities, or in the case of a legal obligation to disclose certain information. • Business Transfers: In case of a merger, acquisition, or asset sale, your information may be transferred to the new owners, subject to the same confidentiality obligations. 4. Data Security We implement a variety of security measures to protect your personal and health information from unauthorized access, alteration, or disclosure. Our website uses SSL (Secure Socket Layer) encryption, and our data storage systems are regularly updated and monitored to prevent breaches. 5. Your Rights Depending on your jurisdiction, you may have certain rights regarding your personal information, such as: • Access: You have the right to request access to the information we hold about you. • Correction: You may request corrections to any inaccuracies in your information. • Deletion: Under certain conditions, you may request the deletion of your information from our records. • Objection to Processing: You can object to our processing of your personal information in certain cases. To exercise these rights, please contact us at [Your Contact Email]. We will respond within a reasonable timeframe and in compliance with applicable laws. 6. Data Retention We retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with our legal obligations, resolve disputes, and enforce our agreements. 7. Cookies and Tracking Technologies Our website uses cookies and similar tracking technologies to enhance your experience and analyze user behavior. You may control cookies through your browser settings; however, disabling certain cookies may affect the functionality of our website. 8. Children’s Privacy Our services are not intended for children under the age of 18. We do not knowingly collect personal information from children under this age without parental consent. If we discover that a child’s information has been collected, we will delete it promptly. 9. Third-Party Links Our website may contain links to third-party websites. This Privacy Policy does not apply to those websites, and we are not responsible for their content, security, or privacy practices. 10. Changes to This Privacy Policy We may update this Privacy Policy periodically to reflect changes in our practices, legal requirements, or industry standards. We will post any updates on this page and notify you through our website or email if significant changes are made. 11. Contact Us If you have questions or concerns about this Privacy Policy or our data practices, please contact us at: • Email:Dharma.bph@gmail.com • Phone: 9852088818 / 9852088878 • Address:Dharan 18 BPKIHS dental line. ________________________________________ This Privacy Policy is intended to inform users of their rights and our data practices, helping to build trust and transparency for your online pharmacy.

2. Disclaimer

At Fast-Med Nepal, our sole intention is to provide accurate, expert-reviewed, and trustworthy information to help our consumers make informed health decisions. However, the content provided on this website should NOT be used as a substitute for the advice of a qualified physician or healthcare professional. The information on this site is for informational purposes only and may not cover all aspects of particular health conditions, lab tests, medicines, potential side effects, drug interactions, warnings, or alerts. Health conditions and treatments can vary from person to person, and we strongly encourage you to consult your doctor or healthcare provider before making any medical decisions. We are here to support your healthcare journey, but we do not intend to replace the essential doctor-patient relationship. For any concerns or questions about your health, please speak directly with your healthcare provider.