1. Tearm and Conditions

Terms and Conditions Effective Date: 2024/11/11 Welcome to Fast Med ! These Terms and Conditions govern your use of our online pharmacy platform, available at www.fastmednepal.com By accessing or using our website, you agree to these Terms and Conditions. Please read them carefully. 1. Eligibility and Registration • You must be 18 years of age or older to use our website. Minors are not permitted to purchase prescription drugs. • When you create an account with us, you agree to provide accurate and complete information and update it as necessary. 2. Licensing and Regulatory Compliance • Fast Medical is registered with Nepal’s Department of Drug Administration (DDA) and complies with the Drug Act of Nepal, 1978, and all other relevant local regulations. • All personnel involved in dispensing medications are certified and licensed by the relevant authorities in Nepal. 3. Prescription Requirements • Prescription medications will only be dispensed upon receipt of a valid prescription from a licensed medical practitioner. • Customers are required to upload a clear image or scanned copy of their prescription. Our licensed pharmacists will verify the prescription before processing any order. • Over-the-counter (OTC) medications may be sold without a prescription, but customers are encouraged to consult our pharmacists regarding safe usage. 4. Pharmacy Ethics and Professional Conduct • We are committed to ethical pharmacy practices, ensuring transparency, honesty, and accountability in all transactions. • Fast Medical will not dispense controlled substances, narcotics, or any medication restricted by law for online sale. • We strictly adhere to patient confidentiality, ensuring all customer interactions and transactions are private and secure. 5. Privacy and Data Security • We are dedicated to protecting your personal information. Please review our [Privacy Policy] for detailed information on how we collect, use, and protect your data. • Our website uses secure encryption to protect your payment and personal details. 6. Product Authenticity and Quality Assurance • All medications are sourced from licensed manufacturers and distributors, ensuring quality and authenticity. • Our pharmacists check all medications to ensure they are not expired, counterfeit, or misbranded before selling/shipping. • In the unlikely event of an error, you can contact us for assistance in correcting the issue. 7. Returns, Refunds, and Cancellation Policy • Prescription medications are generally non-returnable. However, we accept returns if there is a defect or if the wrong item is delivered. • Requests for refunds or returns must be submitted within 7 days of receiving the order, along with a valid reason and proof of purchase. • Cancellations may be processed before the order is shipped. Once shipped, the order cannot be canceled. 8. Delivery and Shipping Policy • We currently deliver within Nepal only. Delivery times vary based on location and stock availability. • Medications are stored and shipped under temperature-controlled conditions to maintain quality and efficacy. • You will receive a notification upon dispatch, with estimated delivery times provided. 9. Consultation and Pharmacist Access • Our licensed pharmacists are available to assist with questions about medications, side effects, interactions, and safe usage. • Please note that online consultations are informational only and do not substitute for in-person medical advice. We encourage customers to consult a healthcare provider for medical advice and emergencies. 10. Limitation of Liability • Fast Medical is not liable for any adverse effects from improper use of medications or if medications are not taken as prescribed by a healthcare provider. • We do not guarantee the suitability of any medication for a specific condition unless advised by a certified medical practitioner. 11. Intellectual Property Rights • All content on our website, including text, graphics, logos, images, and software, is the property of Fast Medical or its licensors. • Unauthorized use or reproduction of any website content is strictly prohibited. 12. Customer Responsibilities • Customers are responsible for providing accurate information, including a valid prescription if required. • By placing an order, you confirm that you understand the safe usage of the medication or have consulted a healthcare professional as necessary. 13. Governing Law and Jurisdiction • These Terms and Conditions are governed by the laws of Nepal. • Any dispute arising from or relating to these Terms and Conditions will be subject to the exclusive jurisdiction of the courts of Nepal. 14. Amendments and Updates • Fast Medical reserves the right to modify these Terms and Conditions at any time. Any changes will be updated on this page and will take effect immediately upon posting. 15. Contact Information For any questions or concerns about these Terms and Conditions, you may contact us at: • Phone: 9852088818 • Email: Dharma.bph@gmail.com • Email: Fastmedicalnepal@gmail.com • Address: Dharan18 Sunsari

2. Disclaimer for Medicines on this Website

Our primary goal is to provide accurate, reliable, and expert-reviewed information to help our customers make informed decisions. However, the information presented on this website is strictly for educational and informational purposes only and should not replace professional medical advice. We strongly advise consulting a qualified physician or healthcare provider for personalized guidance regarding your health condition, treatment options, or medication usage. The content on this website may not encompass all aspects of a medical condition, lab tests, medicines, side effects, drug interactions, warnings, or alerts. While we strive to ensure the accuracy of the information, it may not be exhaustive or suitable for every individual. Always discuss any questions or concerns about your health, medications, or treatment with your doctor. This website aims to complement, not substitute, the essential doctor-patient relationship. We are committed to supporting you with trustworthy information, but your healthcare provider is your best source for personalized advice and care.

3. Purpose of the Website (for few months)

Purpose of the Website This website is designed solely for informational purposes. It provides general information about the pharmacy's products and services to our customers, their families, and friends. The content is not intended as medical advice and should not be used as a substitute for professional medical consultation.